Direct Hire vs Staffing Agency: Which is better in 2024?
JUL 18,2024

Direct Hire vs Staffing Agency: Which is better in 2024?

blog-author-images
Facu Gandini
Braintly Co-Founder

Are you facing the challenge of deciding between direct hire and utilizing a staffing agency for your software development needs? This critical decision can significantly influence the efficiency and growth of your business, whether you are a start-up or an established company.

The complexities of the hiring process can be daunting, with each approach presenting distinct challenges. 

By the end of this guide, you will have a comprehensive understanding of both direct hire and staffing agencies, including their definitions, processes, and key considerations. 

This knowledge will enable you to make an informed decision that aligns with your specific business needs and project requirements, ensuring your organization's growth and success.

Understanding Staffing Agency

A staffing agency acts as an intermediary that connects businesses with qualified candidates for temporary, contract, or permanent positions. 

The process begins when a company outlines its staffing needs and provides the necessary job descriptions and requirements to the agency. The agency then leverages its network and resources to source suitable candidates.

  • The staffing agency screens potential candidates through interviews, background checks, and skills assessments to ensure they meet the client’s criteria.

  • Once a shortlist of qualified candidates is prepared, the agency coordinates interviews between the candidates and the client company.

After the client selects a candidate, the staffing agency handles the administrative tasks, such as contract negotiations, payroll, and compliance with employment regulations. 

This allows the client company to onboard the new hire quickly and efficiently. The staffing agency remains involved throughout the contract period, providing ongoing support and addressing any issues that may arise.

Recommended Reading: Types of Staffing Agencies

Benefits of Staffing Agencies

Benefit Description Advantages
Quick Access to a Broad Talent Pool Staffing agencies maintain extensive databases of pre-screened candidates, enabling them to fill positions rapidly, often within days. Reduces time-to-hire, ensuring minimal disruption to business operations and quick fulfillment of staffing needs.
Flexibility in Scaling Workforce Provides additional personnel for short-term projects or rapid scaling for critical deadlines without long-term commitments. Allows businesses to adapt quickly to changing project demands, maintaining productivity and meeting deadlines.
Reduced Administrative Burden Agencies handle recruitment, payroll, benefits, and compliance with employment laws. Frees up HR resources to focus on core business activities, ensuring legal and regulatory compliance, and mitigating risks.

Challenges of Staffing Agency

Despite the benefits, working with staffing agencies also comes with its own set of challenges.

  • One of the primary issues is the potential for less integration with company culture. 
    • Temporary or contract workers may not fully immerse themselves in the company’s ethos, which can impact team cohesion and collaboration.
  • Another challenge is communication and coordination. When dealing with an external agency, there can be delays and misunderstandings in relaying project requirements and feedback. 
    • This can lead to inefficiencies and, in some cases, project delays
  • ‍Additionally, the fees and costs associated with agency services can be substantial. 

Staffing agencies typically charge a premium for their services, which can add up over time. 

These costs may include placement fees, markups on employee wages, and other administrative charges. 

While these expenses might be justified by the convenience and speed of hiring, they can strain a company's budget, especially for small and medium-sized enterprises.

Recommended Reading: Fixed Bid vs Staff Augmentation

Understanding Direct Hire

Direct hire refers to the process of hiring a full-time employee directly onto your company's payroll. This method involves a series of steps to ensure you find the right candidate who aligns with your organizational goals and values.

  • The process typically begins with identifying the job requirements and creating a detailed job description.

  • Next, you advertise the position through various channels, including job boards, social media, and professional networks.


Once you receive applications, the next step is to screen and shortlist candidates based on their qualifications and experience

This is followed by conducting interviews to assess their skills and cultural fit. After selecting the best candidate, you extend an offer, negotiate terms if necessary, and complete any pre-employment screenings. 

The final step involves onboarding the new hire, integrating them into your team, and providing the necessary training and resources to ensure their success.

Benefits of Direct Hire

Benefit Description Advantages
Long-Term Commitment and Loyalty Full-time employees develop a strong commitment to the company’s vision and objectives. Fosters a sense of ownership and dedication, contributing to long-term success.
Deep Integration with Company Culture Direct hires have more opportunities to engage with the core team and participate in company events. Enhances cultural alignment, leading to better teamwork and higher productivity.
Simplified Communication and Workflow Establishes consistent communication channels and streamlines processes without external coordination. Improves project management efficiency and quickens decision-making, benefiting overall organizational performance.

Challenges of Direct Hire

While direct hire has its advantages, it also presents several challenges that businesses need to consider. 

One of the primary drawbacks is the lengthy and potentially costly recruitment process. Finding the right candidate often involves extensive advertising, multiple rounds of interviews, and background checks, all of which consume time and resources.

  • Costly recruitment process involving advertising, interviews, and background checks

Another significant challenge is the risk of turnover and the associated costs.

If a direct hire leaves the company, you face the expense and effort of recruiting and training a replacement. 

Lastly, direct hire offers limited flexibility in scaling the workforce quickly. When project demands fluctuate, adjusting the team size can be cumbersome and time-consuming.

Unlike temporary or contract workers, full-time employees require long-term commitments, making it harder to adapt swiftly to changing business needs.

Recommended Reading: Staff Augmentation roles and responsabilities

Direct Hire vs Staffing Agency

Benefit Direct Hire Staffing Agency
Cost Implications - Upfront recruitment costs (advertising, interviews, relocation)
- Long-term financial commitments (salaries, benefits, training)
- Potentially more cost-effective over time due to higher retention and deeper integration
- Placement fees (percentage of salary)
- Markups on hourly wages for temporary workers
- Reduced recruitment and administrative costs
- Higher costs for short-term engagements
Quality and Skill Level - Higher degree of commitment and long-term potential
- Thorough vetting process ensures necessary skills and cultural fit
- Employees are deeply invested in the company’s success and long-term goals
- Quick access to a diverse talent pool with specialized skills
- Expertise in matching candidates to specific roles, beneficial for short-term projects or urgent needs
- Potential trade-off in cultural fit and long-term commitment
Flexibility and Scalability - Less flexibility due to long-term commitments
- Scaling up or down rapidly can be challenging
- Suitable for long-term stability
- High flexibility and scalability
- Can quickly provide talent to meet immediate project requirements
- Beneficial for short-term projects, seasonal demands, or rapid growth periods
- Simplifies onboarding and offboarding without long-term obligations

Statistics Analysis: Direct Hire vs Staffing Agency

When making the strategic choice between direct hire and nearshore staffing agency, hard data can provide valuable insights into

  • Cost-effectiveness
  • Efficiency
  • Long-term benefits of each approach.

Understanding these metrics can assist in making a more informed decision tailored to your business needs.

Cost Analysis: Staffing vs Direct Hire

Direct Hire:

According to a report by the Society for Human Resource Management (SHRM),

the average cost-per-hire for a direct hire is approximately $4,425. 

This includes expenses related to advertising, recruitment fees, interviewing, screening, and onboarding. Additionally, businesses incur ongoing costs such as salaries, benefits, and training.

  • Average Cost per Hire: $4,425
  • Onboarding and Training Costs: 10-20% of the employee's annual salary
  • Average Time to Fill a Position: 42 days

Staffing Agency:

Staffing agencies typically charge a placement fee

Which can range from 15-25% of the candidate’s annual salary for permanent placements. 

If you want to know how much cost staff augmentation, read this

For temporary or contract workers, agencies may charge markup rates of 25-75% on top of the employee’s hourly wage, which covers recruitment, payroll, benefits, and administrative costs.

  • Permanent Placement Fee: 15-25% of annual salary
  • Temporary Staffing Markup: 25-75% of hourly wage
  • Average Time to Fill a Position: 10-14 days

Recommended Reading: Staff Augmentation Cost in LATAM

Time to hire

Direct hiring often involves a longer recruitment process,

taking an average of 42 days to fill a position, which can impact project timelines and productivity. 

In contrast, staffing agencies typically fill positions much faster,

Often within 10-14 days due to their pre-existing talent pools.

If you want to start Staff Augmentation saving up 60% of cost hiring LATAM Engineers, contact us

Turnover Rates:

Data shows that direct hires tend to have lower turnover rates, with an average turnover rate of 12-15% per year, compared to temporary employees hired through staffing agencies, who may have turnover rates as high as 30-40%.

Quality and Skill Level Metrics

A study by the American Staffing Association (ASA) found that:

80% of companies believe staffing agencies provide a valuable way to find high-quality candidates. 

However, direct hires often exhibit better long-term performance and cultural alignment.

  • Direct Hire Retention Rate: Higher with lower turnover
  • Staffing Agency Candidate Quality: High, but with variable retention

Flexibility and Scalability

The capability to quickly adjust the workforce size is a significant advantage of using staffing agencies. 

A survey by Staffing Industry Analysts (SIA) indicates that

72% of companies using staffing agencies could scale their workforce more efficiently compared to those using traditional hiring methods.

If you are ready to scale your company paying 60% less in hiring engineers, talk to us

Direct Hire vs. Staffing Agency: Which is Right for Your Business?

Choosing between direct hire and using a staffing agency is a crucial decision for any business.

Both methods have their own unique benefits and challenges, and understanding these can significantly impact your company's success.

Staffing Agency:

When you partner with Brantly, we handle everything—from hiring and signing contracts to providing necessary equipment and payroll management. 

If a hire doesn't work out, we make the change at no additional cost, ensuring you always have the right talent.

  • Cost Efficiency: Pay only 15% of the annual developer salary.
  • Quick Deployment: Have developers online in just 3-4 weeks.
  • Flexibility: Easily add or remove staff as needed, saving up to 60% on costs.

Direct Hire:

Opting for direct hire means engaging an HR agency to filter, hire, and present 2-3 qualified candidates to you. 

While the commercial relationship is directly with the client, this method offers control over the hiring process and the long-term relationship with the employee.

  • Personalized Selection: Receive curated candidates that fit your company's culture and needs.

  • Control: Maintain direct oversight of the hiring and management process.